Frequently asked questions
How far in advance do I have to book the truck?
We recommend submitting a booking inquiry at least 3 weeks in advance.
What forms of payment do you accept?
We accept any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, MasterCard, American Express, Discover, JCB, or UnionPay logo. The following card types are accepted: Credit, Corporate, Debit (processed like credit), Prepaid, Rewards.
Can I order ahead for pickup?
We welcome walk-ups only at this time. Click here for a schedule of where we will pup-up this week.
How do I find your truck?
Our truck serves all boroughs of NYC and parts of Hudson County, NJ. We do not have a set/regularly recurring location.
It's my first time at Woofbowl. How does it work?
We recommend ordering a Woofbowl (our combo of a main, side, and a drink treat) to get the full experience. Any and all treats can be purchased a la carte as well.
How do I book the truck?
If you are located in Brooklyn, Manhattan, Queens, Jersey City, or Hoboken, please fill out our booking form here. The DC truck is closed and we are not accepting bookings for the DC metro area.
My neighborhood is really dog friendly. How can I get the truck to come to my neighborhood?
Fill out our booking form here
Does Woofbowl make cakes?
We may offer cakes again on a future date, but we no longer make cakes.
Do you have affiliate codes?
No, we believe in organic growth.
Where are you based?
We are based in Brooklyn. We make all of our treats in a FDA approved and health inspected commercial kitchen that is not open to non-employees.
When will my order arrive?
In-stock merchandise: ships within 1-2 business days.
What are your COVID procedures?
Staff will be wearing masks and gloves inside of the Woofbowl truck
Social distancing markers will be placed on the ground
We have increased sanitation procedures:
Counters will be wiped down with disinfectant every 30 minutes
POS and payment readers will be wiped down every 30 minutes
Hand sanitizer will be provided
We encourage our guests to:
Stay home if sick with a cough or fever
Please wear a face mask
Stay 6 feet from other customers
Clean hands with soap and water or hand sanitizer after contact with frequently touched surfaces